Careers at Opensoft Malaysia

Join the HR industry. Begin your career with Opensoft – a leader in HRMS solution. The following positions are available. Submit your application online.

Support Executive

​Responsibilities
  • Direct liason with customers to provide client support, trainings and subject matter expertise for day-to-day operations, maintenance and support.
  • Follow through all issues/problems to closure, and complete the necessary documentation as required
  • Actively participate in meetings to gather users’ requirements, and feedback to improve application developments
  • Enhance our customers’ experience through assisting in user documentations, test cases and preparing training materials
  • Assist in day-to-day operations such as troubleshooting problems that arise from regular use or production support
  • Ensure all applications remain in good working order
  • Learn and take on implementation support of new application systems when they become operational
Requirements
  • At least with diploma qualifications in either IT and/or HR related fields
  • Exposure to Payroll or HR software will be an added advantage
  • Excellent communication and presentation skills
  • Patient, polite, friendly and helpful personality
  • Positive attitude, dynamic, resourceful and independent
  • Capable of working well in teams
  • Entry level welcome to apply
  • Full training will be provided to successful candidates
Apply now

Sales Executive

Job Description:
  • Research, Identify and Prospect new business opportunities to build up the Sales Pipeline;
  • Present, Negotiate and Prepare quotations and proposals that address clients’ needs and leads to ensure the closure of Sales
  • Submit sales reports to Management in a timely manner
  • Work closely with Opensoft Software Consultants in coordinating activities, such as scheduling of user trainings, that will aid in developing opportunities and sales
Key Requirements:
  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
  • Required language(s): English
  • Excellent communication skills, Driven personality
  • At least 1 Year(s) of working experience in Sales/Telesales will be an added advantage.
  • Required Skill(s): Sales, Telemarketing, Communication
  • Preferably Junior Executive specialized in Sales – Corporate or equivalent.
Apply now

DATA PROTECTION NOTICE FOR JOB APPLICANTS

This Data Protection Notice (“Notice”) sets out the basis upon which Opensoft Pte Ltd (“we”, “us” or “our”) may collect, use, disclose or otherwise process personal data of job applicants in accordance with the Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.

APPLICATION OF THIS NOTICE

This Notice applies to all persons who have applied for any such position with us (“job applicants”).

PERSONAL DATA

As used in this Notice, “personal data” means data, whether true or not, about an employee or a job applicant who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.

Personal data which we may collect includes, without limitation, your:

  • name or alias, gender, last 4 characters of you NRIC/FIN or passport number, date of birth, nationality, and country and city of birth;
  • mailing address, telephone numbers, email address and other contact details;
  • resume, educational qualifications, professional qualifications and certifications and employment references;
  • employment and training history; and
  • salary information and bank account details.

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

You have choices regarding our collection, use or disclosure of your personal data. If you choose not to provide us with the personal data described in this notice, we may not be able to perform our obligations under or in connection with your job application with us or facilitate the purposes listed above. You have the right to object to the processing of your personal data and withdraw your consent in the manner described in clause 10 of this notice.

We may collect, disclose or use your personal data pursuant to an exception under the Personal Data Protection Act or other written law such as during the following situations:

a. To respond to an emergency that threatens your life, health and safety or of another individual; and

b. Necessary in the national interest, for any investigation or proceedings.

We generally collect personal data that (a) you knowingly and voluntarily provide in the course of or in connection with your employment or job application with us, or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”, which may include your job placement agent), after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).

Your personal data will be collected and used by us for the following purposes and we may disclose your personal data to third parties where necessary for the following purposes:

  • assessing and evaluating your suitability for employment in any current or prospective position within the organisation;
  • verifying your identity and the accuracy of your personal details and other information provided; and
  • assessing and evaluating your suitability for employment/appointment or continued employment/appointment in any position within our organisation.

After the lapse of the opt-out period, you may notify us that you no longer wish to consent to the purposes for which your consent was deemed by notification by withdrawing your consent for the collection, use or disclosure of your personal data in relation to those purposes.

WITHDRAWING CONSENT

The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. As a job applicant, you may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.

Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process and effect your request within ten (10) days of receiving it.

Whilst we respect your decision to withdraw your consent, please note that depending on the nature and extent of your request, we may not be in a position to process your job application (as the case may be). We shall, in such circumstances, notify you before completing the processing of your request (as outlined above). Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 7 above.

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclosure without consent is permitted or required under applicable laws.

ACCESS TO AND CORRECTION OF PERSONAL DATA

If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.

Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

We will respond to your request as soon as reasonably possible. In general, our response will be within thirty (30) business days. Should we not be able to respond to your access request within thirty (30) days after receiving your access request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

Please note that depending on the request that is being made, we will only need to provide you with access to the personal data contained in the documents requested, and not to the entire documents themselves. In those cases, it may be appropriate for us to simply provide you with confirmation of the personal data that our organisation has on record, if the record of your personal data forms a negligible part of the document.

PROTECTION OF PERSONAL DATA

To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as minimised collection of personal data, authentication and access controls (such as good password practices, need-to-basis for data disclosure, etc.), encryption of data, up-to-date antivirus protection, regular patching of operating system and other software, securely erase storage media in devices before disposal, web security measures against risks, usage of one time password(otp)/2 factor authentication (2fa)/multi-factor authentication (mfa) to secure access, and security review and testing performed regularly.

You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

ACCURACY OF PERSONAL DATA

We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

RETENTION OF PERSONAL DATA

We may retain your personal data for as long as it is necessary to fulfil the purposes for which they were collected, or as required or permitted by applicable laws.

We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data were collected, and are no longer necessary for legal or business purposes.

TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE

We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

DATA PROTECTION OFFICER

You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures; or if you wish to make any request, in the following manner:

Name of DPO : Chermaine

Contact No. : 63461511

Email Address : dpo@opensofthr.com

Address : Block 809 French Rd, #05-160 Kitchener Complex, S200809

EFFECT OF NOTICE AND CHANGES TO NOTICE

This Notice applies in conjunction with any other policies, notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued employment and participation in our recruitment process constitute your acknowledgement and acceptance of such changes.

Last updated : 1/1/2024

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