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Security

At OpensoftHR, we prioritise privacy and security and take all the necessary steps to ensure that your information is fully secure and protected. We are committed to the continual improvement of the information security of the OpensoftHR application, to ensure the utmost safety and ease-of-use for our customers. Our practices follow industry-set baselines and best practices.

  1. ISO Compliance (Operational Security & SOPs)
  2. Employee training & awareness in handling confidential data
  3. Physical Security, Cloud Security & Backup SOPs
  4. Software Development – Built in Security (3 examples)

1. ISO Compliance (Operational Security & SOPs)

ISO Certified

OpensoftHR is proudly certified as compliant with ISMS ISO 27001: 2013. This is the most widely known information security management standard used by organizations to keep data assets secure.

Robust Security Management

OpensoftHR achieved these ISO certifications by developing and implementing a robust security management program to keep our customers’ data safe.

2. Employee training & awareness in handling confidential data

Cloud-based Software

The OpensoftHR application is an all-cloud HR management SaaS platform available in both web and mobile formats (iOS and Android). Our services are built on a fully cloud infrastructure provided by Exabytes within the Singapore region using both multi-tenancy and multi-instance approaches. We employ redundancy measures to ensure high availability across our platforms.

Training and Implementation

We will conduct training for all new customers. During the training, we will share what you need to take note of to ensure that your employees’ data always remain confidential. We will also share how you can manage and control the access of different tiers of users.

After the training, our technical expert will help you with implementation to ensure that everything is properly set up and to prevent any loopholes.

Excellent Support

If you or your HR Admin are unsure of anything, you can check the customer portal or reach out to OpensoftHR support via phone, email, chat or telegram. This ensures that you always get the help you need to handle your confidential data.

3. Security by Design, Cloud Security & Backup SOPs

Security by Design

Security is an important topic, especially when OpensoftHR is built as a cloud-based HR system. That is why it is important to share about the steps we take to ensure the safety of
our clients’ workforce information. Firstly, the multi-tier architecture that OpensoftHR is modeled in, eliminates the single point of failure locations within the application, and helps
to enhance a secure web application architecture, with each tier including a number of security mechanisms. Additionally, we use industry-standard scanning applications to test products for vulnerabilities, such as an SQL injection attack, every 6 months.

Cloud Security

We engaged Exabytes as a cloud service provider to host and store OpensoftHR’s Cloud HR Software and Database. The data center is located in the South East Region (Singapore). Exabytes employs multi-layered security across physical data centers, infrastructure, and operations. Data centers managed by Exabytes are equipped with Tier III ISPs, which allow global reach and fantastic QOS (Quality of Service). The data centers have extensive layers of protection: access approval at the facility’s perimeter, at the building’s perimeter, inside the building, and on the data center floor.

Backup SOPs

All data stored in Opensoft Payroll is encrypted. Specific rights on visibility can be granted to relevant staff. Data can also be backed up automatically and also kept for an unlimited time.

4. Software Development – Built-in Security

2-Factor Authentication (2FA)

2FA adds an additional layer of security when users login to our application. We use One-time passwords (OTP) as a second factor. Our OTPs are unique codes that are valid for a single login session for a defined period of time.

Role-based Access Control

Employee data can only be accessed by an assigned administrator with specific roles. This is to ensure that confidential data will never be shared with the wrong personnel.

Fully Cloud Infrastructure

The OpensoftHR application is an all-cloud HR management SaaS platform available in both web and mobile formats (iOS and Android). Our services are built on a fully cloud infrastructure provided by Exabytes within the Singapore region using both multi-tenancy and multi-instance approaches. We also implement redundancy measures to ensure high availability across OpensoftHR platforms.

Useful Resources

Brochure

Download brochure for details on how OpensoftHR Claims streamline your expenses and claims management.

See a Demo

For a demonstration of OpensoftHR Claims and any other OpensoftHR solutions, please contact us.

Get a Quote

As a Small Business, you may only require the basics. Want us to propose which package is best for you?

Digital Resilience Bonus

Are you in the Retail or F&B industry? You may be eligible for the Digital Resilience Bonus (Up to $10,000 bonus).

Up to 80% Grant

Opensoft Payroll software is included in the HRMS Package which qualifies for a total of 80% funding under Productivity Solutions Grant (PSG). Eligible employers for SkillsFuture Enterprise Credit (SFEC) will receive a one-off $10,000 credit to cover up to 90% of the out of pocket expenses on qualifying costs.

For more information, please contact us or refer to the HRMS package.

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