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OpensoftHR won Gold for Best Expense Claims Management Platform at the HR Vendors of the Year Awards 2026, Singapore, organised by Human Resources Online. Its expense claim system combines AI-assisted receipt entry through AIME, configurable approval workflows and connected payroll reimbursement.
The award is confirmed on the official 2026 winners page.
For businesses searching for the best expense claim system, the practical question is how much work employees, HR and finance still need to do between receiving a receipt and completing reimbursement.
AIME, OpensoftHR’s AI HR assistant, simplifies the first step. Employees upload receipt photos, review the extracted details and confirm their claims, reducing the need to enter receipt information field by field.
How Does AIME Turn Receipt Photos Into Expense Claims?
AIME reads uploaded receipt photos and presents populated claim details for employees to review before submitting. Employees can upload one receipt or several together.
The process follows three steps:
- Upload: Add receipt photos through AIME.
- Review: Check the details extracted from the receipts and correct anything that needs updating.
- Confirm: Confirm the information and submit the claims into the company’s configured approval workflow.
The employee remains involved in checking the submission. AIME reduces repetitive typing, while managers and other designated approvers continue reviewing claims according to company rules.
For employees who prefer a conventional form, that submission option remains available.
Can AIME Read Receipts in Different Languages?
AIME supports English, Chinese, Malay and Bengali, and the example in OpensoftHR’s award submission demonstrates extracting details from a handwritten Chinese receipt.
This is useful for businesses where employees work in different languages or receive receipts from vendors who issue handwritten documents.
Instead of manually transferring every detail into a claim form, employees can upload the receipt and review the information AIME extracts.
Receipt clarity and handwriting can affect extraction, so employees should check the amount, date and other details before confirming submission.
What Does OpensoftHR’s Expense Claim System Support?
AIME’s receipt workflow sits within OpensoftHR’s wider expense claim management system. The system connects employee submissions with policy settings, approvals, reimbursement and reporting.
| Capability | What it supports |
|---|---|
| AI-assisted receipt entry | Extracting details from uploaded receipt photos for employee review |
| Multiple-receipt uploads | Uploading several receipts together |
| Multilingual support | Interaction in English, Chinese, Malay and Bengali |
| Conventional claim forms | An alternative for employees who prefer form-based submission |
| Configurable claim policies | Claim categories, spending limits and supporting information requirements |
| Approval workflows | Multiple review levels, sequential or parallel routing, and threshold-based escalation |
| Payroll integration | Processing approved claims through payroll and reflecting reimbursements on itemised payslips |
| Separate finance processing | GIRO reimbursement processing on the accounts team’s schedule |
| Digital records and reporting | Stored receipts, claim details and expense reports for review |
Explore the OpensoftHR expense claim management system for the full solution overview.
How Do Approved Claims Reach Payroll?
Approved expense claims can flow into OpensoftHR payroll for reimbursement and appear on the employee’s itemised payslip. This reduces the need to transfer claim information manually between separate records.
Where a company’s accounts team manages reimbursements independently, claims can instead be processed through GIRO on that team’s schedule.
For a detailed explanation of the payroll workflow, read Claim Management With Payroll: 5 Steps in an Automated Expense Approval Process.
Can Companies Keep Their Own Claim Policies and Approvals?
Yes. OpensoftHR supports configurable claim categories, spending limits by employee level, department-specific claim types, multi-currency submissions and mandatory business justifications.
Approval workflows can include sequential or parallel reviews, escalation based on claim thresholds, and routing selected claim types to finance. These controls allow easier receipt submission to sit within the company’s existing approval responsibilities.
See our customisable expense claims management features for more detail.
What Records Can HR and Finance Review?
OpensoftHR stores receipts and claim information digitally, including vendor details, exchange rates and timestamps. Reporting options include expense statements, reimbursement claim reports and quarterly expense analysis.
These records help HR and finance retrieve supporting information, review spending and prepare for audits without relying on separate receipt folders and email trails.
What’s New in OpensoftHR’s Expense Claims Workflow?
A central development featured in the 2026 award submission is AIME’s upload, review and confirm process for receipt entry.
The employee’s task becomes checking extracted information rather than typing every detail from the beginning. Multiple-receipt uploads and multilingual support extend that workflow to employees handling several receipts or working in different languages.
The claims module is developed in-house. AIME’s receipt workflow was built in response to needs identified through OpensoftHR’s customer support channels.
The result is a simpler entry point into the wider claims process, connected to the company’s configured policies, approvals and reimbursement arrangements.
Frequently Asked Questions
Which Expense Claims Award Did OpensoftHR Win in 2026?
OpensoftHR won Gold for Best Expense Claims Management Platform at the HR Vendors of the Year Awards 2026, Singapore, organised by Human Resources Online. The result appears on the official winners page.
Do Employees Need to Check the Details AIME Extracts?
Yes. Employees review the extracted receipt information and make any necessary corrections before confirming submission. The claim then follows the company’s configured approval workflow.
Can Employees Submit Claims Without Using AIME?
Yes. Employees can use a conventional claim form if they prefer. This gives teams flexibility in how they submit claims and adopt AI-assisted receipt entry.
Can Approved Claims Be Reimbursed Through Payroll?
Yes. Approved claims can flow into OpensoftHR payroll and appear on the employee’s itemised payslip. Companies with separate accounts teams can also arrange reimbursement processing through GIRO.
See AIME Process Expense Receipts in a Demo
The best expense claim system for your business should make submission easier while supporting the controls HR and finance need.
See how AIME extracts receipt details, how employees review and confirm a claim, and how the submission moves through approval to reimbursement.
Explore OpensoftHR’s expense claim system and request a free demo to see the workflow in action.
