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OpensoftHR After Sales Service
What happens right after sales is confirmed?
Step 1:Installation | Step 2:Training | Step 3:Implementation+Launch |
|---|---|---|
On-Premise Installation:If you’re installing OpensoftHR applications on your office premise or private cloud,our IT specialists will coordinate with you to schedule a date and time for installation. Cloud Hosting: If you’ve chosen cloud-based hosting services: We will set up your platform on our secure hosting platform. Your login credentials will be shared before your first implementation session. | Proper training ensures you maximize the value of our system.Types of Training Provided: Live Training:Attend scheduled sessions (recommended). Please note that the training must be attended by the same person(s) involved in the implementation,and training is a pre-requisite prior to moving on to the implementation session. Self-Paced Online Courses:If you can’t attend live sessions,opt for our online training platform. Please email us at training@opensofthr.com for details. | Once your training is complete,an implementation specialist will contact you within a week to schedule the implementation session.Here are some items that will be set up during the implementation:
Once implementation is complete,your OpensoftHR program is ready to be launched. |
Day-to-Day Customer Support Processes
Our 3 Pillars – Support, R&D and Sales, work closely together to ensure a robust customer support experience after you become a customer with us
Run Payroll, Leave & Claims Without The Headaches
Automate payroll, manage leave, and track claims in one simple system.
Without spreadsheets or manual errors. Now with an integrated AI HR Assistant.
- ✓ Process payroll in minutes, not hours
- ✓ Stay compliant with Singapore regulations
- ✓ Track leave, claims, and attendance in one place
- ✓ Get instant HR answers from your AI assistant, 24/7
CUSTOMER TESTIMONIALS
“Highly reliable and saves us hours every week” – Vinnie Toh, Dragon Offshore Engineering
“The solution is user friendly, easy to learn and manage as a first-time user. We are satisfied with the services received from the support team” – Pei Wen, The Alley Holdings Pte Ltd
“We love the team from OpensoftHR who are knowledgeable on their product and able to solve problems quickly and effectively.” – Angelia, Juan Kuang Pte Ltd
Useful Resources
See a Demo
For a demonstration of OpensoftHR Claims and any other OpensoftHR solutions, please contact us.
Get a Quote
As a Small Business, you may only require the basics. Want us to propose which package is best for you?
Up to 50% Productivity Solutions Grant
SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support for the adoption of OpensoftHR Payroll and HRMS Software, a Pre-Approved Solution under the IMDA SMEs Go Digital programme. Eligible employers for SkillsFuture Enterprise Credit (SFEC) will receive a one-off $10,000 credit to cover up to 90% of the out of pocket expenses on qualifying costs.
For more information, please contact us or refer to the HRMS package.
